Is Samsung VoLTE not Showing or even working? Try this!

However, if you find yourself in a situation where the VoLTE option is mysteriously missing from your Samsung mobile, don’t worry – you’re not alone. This comprehensive guide will explore the potential reasons behind this issue and provide practical solutions to bring VoLTE back to your Samsung device.

volte with 5g on samsung highlighted

There are a few reasons why the VoLTE option might not be showing on your Samsung phone:

  • Please note that your phone may not support VoLTE. It is worth checking your phone’s specifications to see if it is compatible as not all Samsung phones are compatible with VoLTE.
  • Additionally, your SIM card may not support VoLTE, so it would be best to check with your mobile carrier to confirm if your SIM card is VoLTE-enabled.
  • It is also worth noting that VoLTE may not be available in your area, hence it is worth checking with your mobile carrier to confirm if VoLTE is available.
  • To ensure that VoLTE calls are enabled on your phone, carefully go to Settings > Connections > Mobile networks > Network mode and check if VoLTE calls are enabled.

Why Is Volte Not Showing In My Samsung Mobile?

The absence of the VoLTE option on your Samsung mobile might be due to network compatibility issues, outdated software, hidden settings, or even glitches. It’s crucial to verify if your network provider supports VoLTE in your area and keep your device’s software up to date. Exploring hidden settings or trying a network reset could help, but be cautious. Contacting customer support for device-specific guidance is recommended if these steps prove ineffective.

Always remember to back up your data before attempting any changes. With determination and the right approach, you can potentiate the issue and regain access to the enhanced communication benefits that VoLTE provides.

How to fix Samsung Volte Not Working

1. Network Compatibility

volte from connection mobile network settings from samsung

The first step in troubleshooting VoLTE issues is to ensure that your network provider supports VoLTE services in your area and on your specific Samsung mobile model. VoLTE availability can vary based on network coverage and the Samsung device’s hardware.

2. Soft Compatibility Update

Software updates are more than just bug fixes and feature enhancements; they can also bring new functionalities like VoLTE. Make sure that your Samsung mobile is running the latest version of its operating system. Outdated software might lack the needed mores or settings for VoLTE to function properly.

3. Hidden Settings

Sometimes, the VoLTE option might be hidden within your phone’s settings. You can try the Activity Launcher app to access these hidden settings. Remember that tampering with hidden settings can have unintended consequences, so proceed cautiously and only use reliable apps from trusted sources.

4. Network Reset

reset network settings screenshot with highlight

Resetting your network settings can sometimes resolve connectivity issues, including problems with VoLTE. Go to your phone’s settings and look for the option to reset network settings. Remember that this will reset all network-related settings, so you must set up Wi-Fi, mobile data, and other connections again.

It will also reset your apn settings.

5. Contact Customer Support

If none of the above solutions work, it’s time to contact the experts. Contact Samsung customer support or your network provider’s customer service for assistance. They can provide specific guidance tailored to your device and network, helping you to resolve the issue effectively.

6. Backup Your Data

Before attempting any major changes, you must back up your data. While the solutions mentioned above are generally safe, unexpected issues can sometimes arise during troubleshooting, leading to data loss.


In conclusion, the absence of the VoLTE option on your Samsung mobile can be due to various reasons, ranging from network compatibility to software glitches. By following the steps outlined in this guide, you can systematically troubleshoot the issue and potentially restore VoLTE functionality to your device. Remember to exercise caution while accessing hidden settings and, if needed, seek professional assistance to ensure a smooth resolution.

VoLTE isn’t just a feature; it’s a doorway to enhanced communication and connectivity. With determination and a bit of tech-savviness, you can bring VoLTE back to your Samsung mobile and enjoy the benefits of seamless voice calls and lightning-fast data speeds.

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