Spectrum is a popular internet and cable provider in the United States. If you’re looking to cancel your Spectrum cable service but keep your internet, here’s what you need to do:
How To Cancel Spectrum Cable But Keep Internet
- Call Spectrum customer service at 1-833-267-6094.
- Tell the customer service representative that you want to cancel your cable service but keep your internet.
- Be prepared to provide your account information, including your account number and name.
- The customer service representative may try to convince you to keep your cable service but politely decline.
- Once the customer service representative has confirmed your cancellation, you will need to return any Spectrum equipment that you have, such as cable boxes and remote controls. You can drop off the equipment at a Spectrum store or mail it back to them.
Do this After Contacting Spectrum Support to Keep Only Spectrum Internet
Step 1: Express Your Desire to Cancel Cable
When you give Spectrum a call, be crystal clear about your plan to ditch cable TV and stick with just the internet. The customer service reps might try to lure you back with discounts or alternative packages, but if you’re determined to get an internet-only plan, stay firm and stick to your guns.
Step 2: Return Cable Equipment
If you’ve got any cable boxes or other gear from Spectrum, you’ll need to send them back. They’ll likely give you the lowdown on how to do this when you cancel, or they might direct you to the nearest Spectrum store. It’s important to follow their instructions here, so you don’t get charged for equipment you’re not using.
Step 3: Review Your Final Bill
After canceling your cable TV service, you’ll receive a final bill from Spectrum. It should reflect the changes in your service, so review it carefully. Make sure you’re only being billed for your internet service and any applicable fees.
Step 4: Enjoy Your Internet-Only Plan
Now comes the fun part! After all is said and done, you’ll be enjoying your new, cost-effective internet-only plan. There’s a whole world of streaming services and digital content out there to replace traditional cable, so go ahead and embrace the change!
Here are some additional tips for canceling Spectrum cable service and keeping the internet:
- Be aware that Spectrum may try to charge you an early termination fee if you cancel your service before the end of your contract. However, Spectrum does not currently have any early termination fees for canceling cable service.
- If you are bundling your cable and internet service, canceling your cable service may result in a higher price for your internet service. Be sure to ask the customer service representative about this before you cancel.
- If you have any questions or problems canceling your Spectrum cable service, don’t hesitate to contact customer service for assistance.
Why keep Spectrum Internet?
Spectrum internet is a popular choice for many customers because it offers a variety of speeds and plans to choose from. Spectrum also has a good reputation for customer service and reliability. If you use your internet for streaming video, gaming, or working from home, Spectrum is a good option to consider.
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Other internet providers
If you’re not happy with Spectrum’s internet service or prices, there are other providers available in most areas. Some popular alternatives to Spectrum include:
- Google Fiber
Before you switch to a new internet provider, be sure to compare speeds, prices, and data caps to find the best plan for your needs.